The Challenge The telecommunications business environment is rapidly changing. Recognising and maximising opportunities for delightful customer experiences in a way that builds value for...
The Challenge Public sector reforms have introduced private sector competition into the thermal generation sector, making the prevailing public sector culture in this state-owned...
The Challenge The world of banking in Africa is highly dynamic with increasingly aggressive competitors offering similar, largely undifferentiated products, services, technologies and marketing...
The Challenge This firm depends on its sales force! The challenge is how to continuously develop new capabilities of the sales force in an...